Company Periscope's AI Receptionist answers calls while your techs are under the hood โ capturing estimates, booking drop-offs, and handling customer questions 24/7.
When your team is in the bay, no one's at the front desk. Missed calls mean lost estimates โ and lost customers who went to the shop next door.
Peak shop hours are 9amโ5pm โ exactly when your staff is busiest. Every missed call is a potential $200โ$2,000 job walking away.
Callers want an estimate before they commit. If they can't get a quick answer, they're calling the next shop on Google before you call back.
Coordinating drop-off times, loaners, and tech availability by phone wastes your front desk's time โ time better spent on in-person customers.
Customers whose car breaks down at 7pm call for help. If no one answers, they find a shop that does โ and they don't come back to you.
Not a generic answering service. Our AI understands service types, pricing language, and how to represent your shop professionally.
Your AI picks up immediately with your shop name. Customers get a professional response whether it's Tuesday at 10am or Sunday at 9pm.
Books service appointments and drop-off times based on your bay availability โ no back-and-forth, no phone tag.
Answers questions about your services, typical price ranges, turnaround times, and warranties โ keeping customers engaged until you can follow up.
Collects year, make, model, mileage, and symptoms before the call ends โ so your tech has everything they need when the car arrives.
Identifies breakdown situations and connects customers with your roadside assistance contacts or towing partners immediately.
Every call transcript and booking lives in your dashboard. Know exactly who called, what they needed, and whether they booked.
The average auto repair ticket is $300โ$1,500. One call your AI captures โ that you would have missed โ pays for the whole month.
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